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How to check audit logs for changes in UI settings

Release Time
12/27/2018
Views
none
Category
profiles
Tags

  • Audit logs record all actions taken by admins and staff on managed devices. These logs can be invaluable when troubleshooting issues on managed devices.
     
  • Logs are kept for a range of activities, one of which is changes to user interface (UI) settings.
     
  • UI settings determine the appearance and information shown in the client software on your endpoints. This includes the software language, which items are visible and various other settings.
     
  • You can add a 'UI settings' section to a configuration profile which is deployed to your devices. Afterwards, you can view all changes to the UI section as follows:
     
    • Click 'Dashboard' > 'Audit Logs'
      • This will show logs for every type of event on your endpoints
    • Click the funnel icon at the upper-right to open the filters menu
    • Scroll down to the 'Extra info' section
    • Type 'UI settings' in the field then click 'Apply':
       

 

Create a 'UI Settings' profile section

  • Login to ITarian / Comodo One
  • Click 'Applications' > 'Endpoint Manager'
  • Click 'Configuration Templates' > 'Profiles'
    • Click on a profile name to open an existing profile
      OR
    • Click the 'Create' button to add a new profile
  • Click 'Add Profile Section' > 'UI Settings':

  • Configure the settings area as required. These settings determine the look and behavior of the client security software on your managed endpoints. In other words, they determine what your end-users see:

  • See this page in the Endpoint Manager user guide for a full explanation of the settings above.
     
  • Click 'Save' to apply your settings to the profile.

 

  • The new settings will be automatically rolled out to endpoints if you were editing a live profile.
     
  • If it is a new profile, then you should deploy the profile to your target endpoints to apply the UI settings. See this page if you need help to deploy a profile to your devices.

 

View changes to UI settings

The audit logs area lets you view any changes to UI settings in the various profiles active on your endpoints.

Please follow these steps to view UI settings events:

  • Click 'Dashboard' > 'Audit Logs'.
  • Click the funnel icon on the upper-right to open the filters menu
  • Scroll down to the 'Extra info' section
  • Type 'UI settings' in the field then click 'Apply':

 

 

Each row shows the following information about the event:

  • Staff – Name of the person that implemented the change
  • Event Name - The action executed on the endpoint. Because 'UI settings' is part of a profile, this column should always say 'Profile update'.
  • Old Value - Setting before the action was implemented. For example, if the show desktop widget option was changed.
  • New Value - Setting after the action was implemented.
  • Extra Info - Any additional details about the action.
  • Session ID - String to identify the connection between the device and Endpoint Manager during the action.
  • Log Creation Date - Date and time of the event.