‘Third Party patch logs’ is added to the 'Logs' section of the device details screen. The logs for thirdparty patches and visibility over patch installs triggered manually from the Endpoint Manager portal are displayed.
Step 1: Select Application ---> Endpoint Manager
Step 2: Select Devices ---> Device list
Select the device name. For example: "BOND-PC"
Step 4: In the device select Logs ---> Third party patch logs
It contains the Procedure name, started at, started by, Launch type, finished at, Status and Last status update.
Step 5: Select the 'Details' link to view details of the status of patch logs execution
1)Statuses: Displays the precise date and time at which the patch operation was run, its success status and results.
i) Time - The time at which the particular operation completes
ii) Status - Indicates whether the execution was successful or not.
iii) Additional information - Provides details on the execution:
2)Tickets: Tickets will be raised here only if alert settings was configured for the particular failed third party patch update operationin
i) Link - Links to the support ticket created because of the failed patch update. Clicking the link will open the ticket.
ii) Status - Displays whether the ticket is open or closed.
iii) Created on - Displays the precise date and time at which the ticket was created.