How to disable remote control to endpoints

Release Time
12/09/2017
Views
638 times
Category
Remote Control
Tags


The below link will help you how to get the remote control from Endpoint manager

https://wiki.comodo.com/frontend/web/topic/how-to-use-remote-control


ITSM provides a new option for admin to disable  Remote Control to Endpoints  for both windows and Mac OS devices.Please refer below steps to use them,

STEP[1]: Please select profile associated with a device or group which requires changes
For Example "CRC" is associated with device DESKTOP-E1JMPDP

NOTE:
Use "MacOS" profiles associated with Mac OS devices


STEP[2]:Click Add profile section ->Remote Control  to add remote control section


You can select any of the remote control configurations and apply it to the devices.


STEP[3]. choose  "Do not allow the remote control" option, and click save
 

After profile changes have been done, if you select client device to take in remote, it shows "This device is configured to reject remote connection"