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How to enroll iOS device to Endpoint Manager

Release Time
08/15/2017
Views
1226 times
Category
Devices
Tags

  • This page explains how to add iOS devices to Endpoint Manager. Once added, you can deploy profiles to manage device security, network access rights, browser restrictions and more.

 

  • Note 2 You also need to install an Apple Push Notification (APN) certificate on your Endpoint Manager instance. This certificate authorizes Endpoint Manager to communicate with iOS devices.
     
    • Click here if you need help to install an APN certificate.
       
  • Lastly, make sure all target devices are connected to the internet and have enough space to install the Endpoint Manager app.

 

Supported Versions:

  • iOS 7.x, 8.x, 9.x, 10.x, 11.x, 12.x

Enroll iOS Devices

  • Login to ITarian
  • Click 'Applications' > 'Endpoint Manager'
  • Click 'Users' > 'User List' on the left
  • Select all users for whom you want to add devices then click the 'Enroll Device' button:

 

  • This opens the 'Enroll Devices' dialog. The device owners box is pre-populated with the users you selected previously.
    • To add more users, just start typing their name in the box.
  • Click 'Email Enrollment Instructions' to send each user a mail which tells them how to setup their device:

 

  • Users should open the mail on the target device itself and click the link at the bottom, as shown:

 

  • The link opens the device enrollment page.
  • Users should scroll to the 'For Apple Devices' section then click the first link
  • This will install the Endpoint Manager authentication certificate and profile:

 

 

  • After the profile has been installed, the user next has to install the Endpoint Manager app:

 

  • Click 'Install'. The app is downloaded from the iTunes store. End-users will need to login with their Apple ID to complete the installation.
  • After installation, users should tap the green 'Run After Install' icon on the home screen to complete registration:

 

  • After enrollment is complete, you should see the device in 'Devices' > 'Device List':