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How to manage virtual desktop in the Endpoint Manager

Release Time
04/04/2019
Views
none
Category
Endpoint Manager features
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  • The 'Virtual Desktop' is a sandbox environment in which users can run programs and browse the internet without fear those activities will damage the host computer.
     
  • Applications in the virtual desktop are isolated from other processes on the host computer, write to a virtual file system, and cannot access personal user data. Changes made to files and settings in the virtual desktop do not affect the originals on the host system.
     
  • Similarly, any attacks by internet-based malware cannot reach or compromise the host system. This makes the Virtual Desktop a highly secure environment for general workflows, and specifically for surfing the internet.
     
  • Because the desktop can run any Windows program, admins could use the virtual desktop the default login environment for their users. You can also password-protect the virtual desktop. Users and guests will need to enter the password before they can exit the desktop.
     
  • You can also suspend a virtual desktop session and resume it at a later time without data loss. PIN protection means users will need to enter a randomly generated 4-digit number to resume the session.

Process in brief:

  • Login to ITarian
     
  • Click 'Applications' > 'Endpoint Manager'
     
  • Click 'Configuration Templates' > 'Profiles'
     
  • Click the name of the profile you want to configure
     
  • Click 'Add Profile Section' > 'Containment'
     
  • Open the 'Virtual Desktop' tab
     
  • Configure options as appropriate

Process in detail:

  • Login to ITarian
     
  • Click 'Applications' > 'Endpoint Manager'
     
  • Click 'Configuration Templates' > 'Profiles'
     
  • Click on the name of the profile you want to configure:

 

 

  • Click the 'Add Profile Section' button
     
  • Select 'Containment'
     
  • Open the 'Virtual Desktop' tab:

You can set the following options:

Automatically reset Virtual Desktop when session is terminated – All data saved in the virtual desktop is deleted when the desktop is closed. This includes any files downloaded from the internet. All file system and registry changes are also reversed. Users should save any files they want to keep in the 'Shared Space' folder.

Protect paused Virtual Desktop session with a PIN - If enabled, users will need to enter a 4 digit number to resume a paused virtual desktop session.

  • Users can suspend a virtual desktop session by clicking the pause button in the controls box:

  • If PIN protection is enabled, they will need to enter the 4 digit number to resume the session. Other users cannot resume the session without the PIN:

  • The PIN is auto-generated at the start of each session. Click in the tool-box to view the number at any time:

 

Duration of paused Virtual Desktop session... - Set an expiry time for a paused virtual desktop. Paused sessions are terminated when the time expires. This prevents the virtual desktop from being locked indefinitely by a user.

Request password when exiting Virtual Desktop - Users must enter a password to close the virtual desktop. This prevent users or guests from exiting the virtual desktop and accessing the host desktop, potentially exposing it to danger. Set the password in the fields provided

Show disclaimer upon Virtual Desktop startup – The disclaimer is a notification shown to endpoint users when the virtual desktop starts up. Users must click 'Accept' in order to proceed.  You can populate the disclaimer text with your own company's text.     

 

 

The new text is shown at startup as follows

 

Allow user to override Virtual Desktop settings - 

When enabled, Endpoint Manager will not reverse local Virtual Desktop settings that are different to those in the endpoint's profile. Ordinarily, Endpoint Manager checks devices to see if the local settings match those in the device profile. It will re-implement the profile settings if it detects any deviation.

The setting gives you greater flexibility and control over individual endpoints. For example, you can now disable the exit password on a specific endpoint without having to create a whole new profile just to accomplish this one task.

 

 

Virtualization Exclusions for Removable Media

Exclude removable media such as USB sticks and external drives from virtualization. Doing so allows apps in the Virtual Desktop to write and make changes to specific media attached to the endpoint.

This provides another way to export data from the Virtual Desktop in addition to Shared Space.

 

Show Virtual Desktop settings only in the security client interface

Note. This option is configured in 'Configuration Templates' > 'Profiles' > select your profile > 'UI Settings'

Only show virtual desktop options to end-users. End-users can then access and launch the virtual desktop, but cannot change other CCS settings.

If enabled:

  • The CCS tray icon and the widget are hidden on the endpoint.
  • The CCS desktop and start menu shortcuts only show these options:
    • Run Virtual Desktop - Opens the virtual desktop
    • Open Virtual Desktop Settings – Opens the virtual desktop settings area in CCS ('Settings' > 'Containment' > 'Virtual Desktop')

 

 

End-users cannot access any other area of CCS.

  • Note: This setting only works if 'Allow user to override Virtual Desktop settings' is disabled in the 'Containment' section of the profile.

 

Users – Add users who you want to push straight into the virtual desktop at login. This makes the virtual environment the default operating system for the selected user.

  • Click 'Add' to select specific users or user-groups
     

 

  • Use the 'ON/OFF' switch to enable or disable auto-login to the virtual desktop. Click 'Save' to apply your changes to the profile.

Further reading

How to configure the Virtual Desktop locally in Comodo Client Security

How to surf the internet from the safety of the Virtual Desktop