manually deploy Comodo EDR agent parent process multiple ticket selection selected tickets security events folder transfer discoveries network management remote folder TLS TLS1.2 pci dss pci compliance ITarian Portal Endpoint Manager vdi environment vdi clone environment instant clone documentation vendor notice security dashboard events resolution remote tool partner onboard itarian unknown file hunter TLS Encryption procedure parameters pass profiles history performance metrics real time remote endpoints download browse Subscriptions service URL Security Components system Global Software Inventory 2 minutes Integrate intagrate Active Directory Portable Interception SSL enable reporting Rule Threat Protection Rule Advance spam Customize archived outgoing incoming administrator validate domains add Antispam type PCI data loss Location Network information start software session extensions appoinments resource connection computers Comodo Rescue Disk infected opportunity opportunities custom relationship management quote COMODO-CRM protect mac device email notifications registry COM Quarantined point system restore msi contained applications processes security client events Release date department registration particular os section Two Factor Authentication Login interface dashboard report generate Direct Download Link One drive Google drive HIPS mode cleanup automatic suspicious suspicious certificates shellcode injection detect Elevated Access system user access default charging groups move current malware list store push IP address ip installer acronis auto-remediation server machine icon Product Logos Rebrand backup Device Control data Chromoting WebRTC ports Protocol skip offline manual time entries ticket assignee Help Guide Tour schedule Reschedule appointment unknown application protection virtual desktop Local Verdict server manage calculation cost configuration charging SD contract prepaid hours products classification inventory analyze Device list OS patches global search bar Tool bar Windows Defender Security Center file group white Citrix record SPF work billable time onsite email template template variables emails Gmail SMTP disable Add collaborators admin action Audit logs feature requests submit vote remotely Reset proxy swg secure web gateway dome error disk ticket detail page thread section tickets section internal notes Sub-help topic help topic features Application control white_list Patch Management child parent scheduled customized get to headers columns company restrict customer technician remote access list iOS devices field Reports iOS device APN Certificate MAC OS X options Linux block Comodo Client Communication (CCC) allow Comodo Client Security (CCS) network zones active component tray icon hide show packages additional install block port baseline installation package bulk implement restrict firewall endpoints security and communication global export virus import Database folders files define exclusions change staff admin rating check reassign assign permissions new role create for user of device enroll associated use how profile specific Removing Devices Uninstall windows profile Configuration templates latest version clients comodo file ratings monitoring script procedure custom All Devices Ratings Track widgets Agent valkyrie malware files Kill chain report automated establishing endpoint remote session Users prevent Android organization windows assets Mac OS billing identified threats Sort Closed inside Program executed containment service desk remote control Locally runs update scan antivirus SLA Business Hours control CCS Password access Client Auto Specific Device Response Application Third party Status View Logs intended devices alert fails Company Information Configure Verdict Patch Procedures Executable Comodo Internet Security ITSM Analysis Command Line Heuristic Filter Unrecognized Trusted File Rate Malicious Purge Calendar Device Exclusion USB Admin Panel Settings ticket Default system-wide Specific Path Details Monitor Multi Set Currency Connected Who Quick Actions Comparison Version Enterprise Managed Service Provider C1 Portal Remote management Comodo Remote Control ticket management staff panel assign tickets

How to update file ratings in order to reflect the same ratings in all devices

Release Time
559 times
Security Sub-System

Admins can manage file rating under the 'Device Detail' > 'File List' view. This will allow admins to take action more quickly on the files collected from the endpoints. Admin ratings provided in this view will be also reflected global view under Security Sub-Systems>Application Control view so that the admin would not need to take the same action for each device.

Note: If the File List tab is not found on the device details page then you need to install Comodo Client Security - Please refer the following link for more details: Install CCS

  • Go to Device Details > File List and Select the files collected by the Comodo Client Security.
  • Click Change Rating icon and select the option you would rate the file - you can check the rating at the column ADMIN RATING of the same table, this will be immediately updated.


Rate File as Trusted - Admin confidently believes the file that will not harm the endpoint

Rate File as Malicious - Admin surely knew that the file will harm the endpoint ever

Rate File as Unrecognized - Admin is not sure of taking a decision on the file behavior

For example, If I update the file as Unrecognized then the file is also being updated for the same ratings in our global view also - To ensure the same, Go to SECURITY SUB-SYSTEM > Application Control and select the same file you have rated then check the ADMIN RATING column has the Unrecognized.