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How to configure log storage settings in a profile

Release Time
12/08/2017
Views
972 times
Category
profiles
Tags

  • Comodo Client Security (CCS) event logs are generated by its various security components. These include antivirus, firewall, containment, HIPS and more.
     
  • The communication client (CC) can create a dump file when it crashes. The dump file is automatically forwarded to Comodo for our technicians to investigate.
     
  • You can configure where and how to save these logs in the 'Logging Settings' section of a profile.
     
  • The logs can be stored:
     
    • Locally on the endpoint
       
    • On a remote Syslog server
       
    • On a remote server in JSON format 
  • This section explains how to configure storage locations for CCS and CC logs.

Process in brief

  • Login to ITarian
     
  • Click 'Applications' > 'Endpoint Manager'
     
  • Click ‘Configuration Templates’ > ‘Profiles’
     
  • Open the Windows profile applied to your target devices
     
    • Open the 'Logging Settings' tab if it has already been added

      OR
       
    • Click 'Add Profile Section' > 'Logging Settings' if it hasn't been added
       
  • Click ‘Edit’
     
  • Select the 'Communication Client' tab
     
  • Choose whether or not a dump file should be created if the communication client crashes. Select a 'Mini' or 'Full' dump.
     
  • Select the 'Comodo Client - Security' tab
     
  • Choose the save location and format of the log file
     
  • Specify what should happen when the log file reaches a certain size
     
  • Click 'Save' to apply your settings.

Process in detail

  • Login to ITarian
     
  • Click 'Applications' > 'Endpoint Manager'
     
  • Click ‘Configuration Templates’ > ‘Profiles’
     
  • Open the Windows profile applied to your target devices
     
    • Open the 'Logging Settings' tab if the section has already been added

      OR
       
    • Click 'Add Profile Section' > 'Logging Settings' if it hasn't been added

 

    

  • Open the 'Communication Client' tab


 

  • Crash dump collection - Endpoint Manager creates a dump file if the communication client crashes on an endpoint. The file contains details about the crash which can help our technicians diagnose and fix the issue. This file is automatically forwarded to Comodo servers.
     
  • Log Type - Choose the type of dump file you want. The options are:
     
    • Mini - The file only contains enough data to identify the conditions of the crash.
       
    • Full - A detailed log of all information related to the crash. Full logs let us analyze the crash in greater detail, but may take longer to generate than mini reports. No confidential or user data is included in either ‘Full’ or ‘Mini’ logs.
       
  • Open the 'Comodo Client - Security' tab

  • Write to Local Log Database (COMODO Format) - The log is saved in native Comodo format on the local endpoint.
     
    • The logs can be viewed in CCS at 'Advanced Tasks' > 'View Logs'
       
    • You can also enable extended logging when the following events occur:
       
      • A process is created on the endpoint
         
      • A CCS component is enabled or disabled by the communication client
         
      • A configuration change is made to CCS by the communication client
         
      • CCS submits a file CAMAS or Valkyrie for analysis

        Extended logs contain more information than regular logs, but also take up more storage space
         
  • Write to Syslog Server - The logs are stored on a remote Syslog server. You have to specify the hostname/IP and port settings of the target server.
     
  • Write to Log File (CEF Format) - Logs are saved locally on the endpoint in Common Event Format (CEF) file format. If enabled, please specify the location of the CEF file in the 'Path' field.
     
  • Write to remote server (JSON format) - Logs are saved in JavaScript Object Notation (JSON) format on a remote server. If enabled, please specify the hostname/IP address of the server, its connection port, and the server security token.
     
  • Log file size (MB) - Specify the maximum size of the log file (Default = 100 MB).
     
  • Action when file log size reaches limit - Specify what CCS should do when the log file hits the size limit:
     
    • Move it to - CCS will start a new log file, and archive the old file in a location of your choice.  Type a destination path for the log file in the field provided.
       
    • Keep on updating it, removing the oldest records - CCS will keep updating the same log file. To stay within the size limit, CCS will delete the oldest records to make room for new records.
       
  • Send anonymous program statistics to Comodo - If enabled, select the types of statistics you want to submit to Comodo:
     
    • Crash dumps - A file that contains diagnostics about application crashes and BSODs (blue screens of death) on the endpoint. This is useful for Comodo to troubleshoot the issue.
       
    • Telemetry Reports - A daily log about the files you scan with CCS. We use this data to improve the Endpoint Manager and CCS. The report contains the following data:
       
      • The hash value and path of the file
         
      • The hash value and path of the parent file that executed the file
         
      • Size, certificate information, and attributes of the file
         
  • Click the 'Save' button to apply your changes.