Open Endpoint Manager > click 'Devices' > 'Device List' > 'Device Management'
Endpoint Manager can detect and automatically remove inactive and duplicate devices.
A duplicate device is one that has the same name and / or same media access control (MAC) address as one or more other devices.
You can set EM to identify duplicate devices based on device name, MAC address or both.
You can also choose how many days must pass before Endpoint Manager removes duplicate devices.
Use the following links for more help:
Old devices are marked with icon
Duplicate devices are marked with icon
Mark devices as 'Old' - Use the slider to choose how many consecutive days of inactivity must pass before EM marks a device as 'Old'. A device is considered ‘inactive’ if it isn’t connected to Endpoint Manager.
Note - Endpoint Manager designates the most recently added device as the ‘Primary’ device in a set of duplicates. The primary device is kept/not deleted if you enable the ‘remove’ option. All other duplicates are removed.
Remove duplicate devices - Use the slider at the bottom to choose how many days must pass before EM removes the device.The primary device is retained.
Click 'Save' to apply your changes
Note - You must have enabled the ‘Mark and Remove’ options to use these filters
You have the following options for ‘Duplicate devices’:
Click ‘Apply’ to implement your filter.