How to uninstall the Communication Client from a Mac Device

• The communication client is automatically removed if you remove the device itself from Endpoint Manager (EM).

• Conversely, if you uninstall the client from the device, then you will remove the device from Endpoint Manager.

• This guide explains how to remove the client locally and via Endpoint Manager

Remove the device to uninstall the client

• Login to ITarian

• Click 'Applications' > 'Endpoint Manager'

• Click 'Devices' > 'Device List' > 'Device Management'

• Select the Mac OS X device you want to remove

• Click 'More' > 'Delete Device'

• Confirm the removal in the 'Delete Device' dialog:
   

• The device will disappear from Endpoint Manager, and the client will be uninstalled from the local machine.

Uninstall the client at the local machine

There are two ways to uninstall the client in Mac OS:

• From the 'Applications' menu

• From the 'System Preferences' menu

Applications menu

• Click 'Finder' > 'Applications'

• Locate and select 'CDMAgent’ in the list:

• Right-click and select 'Move to Trash' from the options

• Enter the admin password if requested then click 'OK'.

System Preferences menu

• Click the 'System Preferences' icon in the dock:

• Select 'Profiles' (Type 'Profiles' in the search box to locate the item):

• Select the 'Endpoint Manager' profile in the list on the left

• Click the minus button (‘-’) at the bottom:

• Click 'Remove' in the confirmation dialog.