The 'Users' menu in endpoint manager allows you to add, view and manage users/user groups and to manage roles. Once users have been added, you can enroll iOS, Android, Windows or Mac OS devices associated with each user.
You can also assign users to an endpoint manager administrator role.
Create New user :
The 'User List' interface allows administrators to create new administrator and end-user accounts. After a user is created they will receive an enrollment mail which requests them to activate their account and set their account password. User device(s) can only be enrolled after the user has been added to the system.
Step: Go to ENDPOINT MANAGER →
USERS → 'User List' then click the 'Create User' button
Click the 'Add' button at the menu bar and choose 'Create User'.
Step: The 'Create New User' form will open, enter the details, select the role for the new user and click the 'Submit' button.
(1) Username : Provide login username for user.
(2) Email : Provide the registered email address of the user. Account and device enrollment mails will be sent to this address. Please ensure users respond to the device enrollment mail from the device(s) you intend to enroll.
(3) Phone Number(Optional): Enter the phone number of the user.
(4) Company : Choose the company from drop down to which the user belongs.
(5) Assign role: Select the role from drop-down to be assigned to the new user from the 'Assign role'.
Endpoint manager has four default roles:
Note: By default, enrolled users with the role 'Users' do not receive an account activation mail nor gain console login rights. Only personnel with the default roles 'Administrator', 'Technician', or a custom role with access to the administrative console, will receive an activation email.
Step: Endpoint manager will send account activation emails to the newly added administrators.
Note: Technicians account created within endpoint manager would be able to login only from endpoint manager MSP account, not from one.comodo.com
For example, login URL is https://taylor-msp.cmdm.comodo.com/user/site/login
Create a New User Group:
User Group helps to add as many as users to a group in order to manage an organization.
The ‘Create Group’ button allows you to add and populate a new user group. Configuration profiles applied to the group will then be pushed to all devices owned by users in the group.
For example, users could be grouped according to existing corporate units ('Sales Dept.', 'Accounts Dept.') and/or by type of user.
To create a new user group:
Step: Open the 'User Groups' interface by clicking the 'Users' tab from the left and choosing 'User Groups' from the options->Click 'Create Group' above the table->The 'Create User Group' dialog will open.
Choose Users: It allows you to add as many users to the group. To add a user, start typing the first few letters of the username and select the user from the drop-down. Repeat the process for adding more number of users.
Note: A single user can be a member of more than one group. The configuration profiles applied to the all the groups to which a user is a member of, will be applied to the devices belonging to the user. In case the settings in a profile clashes with another profile, endpoint manager follows the 'Most Restricted' policy. For example, if a profile allows the use of camera and another restricts its use, the device will not be able to use the camera as per the 'Most Restricted' policy.