Xcitium Client Security (XCS) what test Remote Control by ITarian RDS Server RDS EDR AEP csv access scope Comodo dialog box Windows UAC user access rights verification phone number password reset security code forgot password Android threat history generates alert lock device Android devices Mac OS devices mobile devices passcode Lock log SIEM log forwarding log storage log storage settings scan profile Parental control FLS file-lookup server internet access rights Real-time scan default profiles pre-configured profiles pre-defined profiles customize profile clone profile Clone unknown MAC profile Linux profile cloud-based service Maintenance Window maintenance analysis tool UFH check policy test policy Virtual Appliances DNS Resolver register invite graphs Dynamic IP Dome shield Integration O365 Comodo Office 365 removal tool CCS removal tool Comodo Secure Email Gateway subscriptions service Dome Antispam Valkyrie report info web Comodo SWG tutorial policy DLP PAC file iboss Bluecoat Websense Comodo Dome ICAP Dome Agent traffic URL C1 account SWG portal SSL Encrypted Traffic Dome Cloud enable widget chart endpoint dashboard file groups Rules exceptions Wi-Fi networks Wi-Fi setup security restrictions iCloud auto containment containment settings virtual file system sandbox environment client access control local configuration Comodo Client Security Rebranding Communication Client Rebranding security client re-brand Comodo Clients application rules global rules Portsets port sets Firewall ruleset rule set rulesets global proxy server global proxy antivirus settings Client Proxy remote control tool Firewall protection firewall settings configuration file export profile PowerShell VBS script Windows Standard Account Endpoint Manager Client Communication (EMCC) server security clients updates vulnerable security patches installed Client Communication Communication Client (CC) submission Communication Client tray icon script OS Patch Third Party Patch Installation Uninstallation Discovery additional package External Device Control external ITarian remote Windows device apps signed-in logged-in identify License wizard on-boarding local Comodo Client Security Mac devices Linux devices MSP customers EM profile Mac OS profile MAC OS X device user device configuration profile copy invoice enrollment Logging Settings SIEM tool external server Account Security mobile console EM device owners ownership remove MAC third party application remote uninstallation software inventory duplicate Name Master Image Golden Image Bulk Installation Package Windows Operating Systems summary information local time External IP address OS summary Devices list MDM profile iOS push certificate create APNs Apple account portal APN Apple Push Notification search bar filter options customer device group group membership managed device trust rating old duplicates removal device name MAC address MSP (Managed Service Provider) Versions Marketing & Sales Customer Relationship Management (CRM) Enroll New Device New Ticket quick actions bar release notes security status activity status profile status Sales funnel Secure Internet Gateway application launch Two factor Time zone Language Lockout time Change Password tokens device enrollment User Groups Manage Profiles User List Management customer report customer assessment customers End-User forms auto response attachments time entry address support User Directory scripts Knowledgebase canned Banlist announcements Hostname mail delivery CommandLine Power Shell PowerShell interface File Explorer Commands Interface Remote devices Remote Tools Paranoid Mode Training Mode Custom Ruleset Safe Mode The charging flow edit contracts Charging Flowchart Global Asset Rates Charging Plans Contracts charges calculated Remove role Edit a role staff interface Exclusions data loss prevention (DLP) network discoveries ITarian Remote Access Tool Tarian Remote Access Tool inactive devices Device removal settings Portal Set-up Malware File Name Security Sub-System communication client UI settings Communication Client Tray remove a department ticket submission configure department synchronize department submit ticket distributing Bandwidths client updates device management Bandwidth conservation malware activity virus scope autoruns Proxy servers fallback flag Inactive discovered devices SNMP Apple Device Enrollment Program set up service explorer manually deploy Comodo EDR agent parent process multiple ticket selection selected tickets security events folder transfer discoveries network management remote folder TLS TLS1.2 pci dss pci compliance ITarian Portal Endpoint Manager vdi environment vdi clone environment instant clone documentation vendor notice security dashboard events resolution remote tool partner onboard unknown file hunter TLS Encryption procedure parameters pass profiles history performance metrics real time remote endpoints download browse service URL Security Components system Global Software Inventory 2 minutes Integrate intagrate Active Directory Portable Interception SSL enable reporting Rule Threat Protection Rule Advance spam Customize archived outgoing incoming administrator validate domains add Antispam type PCI data loss Location Network information start software session extensions appoinments resource connection computers Comodo Rescue Disk infected opportunity opportunities custom relationship management quote COMODO-CRM protect mac device email notifications registry COM Quarantined point system restore msi contained applications processes security client events Release date department registration particular os section Two Factor Authentication Login interface dashboard report generate Direct Download Link One drive Google drive HIPS mode cleanup automatic suspicious suspicious certificates shellcode injection detect Elevated Access system user access default charging groups move current malware list store push IP address ip installer acronis auto-remediation server machine icon Product Logos rebrand backup Device Control data Chromoting WebRTC ports Protocol skip offline manual time entries ticket assignee Help Guide Tour schedule Reschedule appointment unknown application protection Virtual Desktop Local Verdict server manage calculation cost configuration charging SD contract prepaid hours products classification inventory analyze Device list OS patches global search bar Tool bar Windows Defender Security Center file group white Citrix record SPF work billable time onsite email template template variables emails Gmail SMTP disable Add collaborators admin action Audit logs feature requests submit vote remotely Reset proxy swg secure web gateway dome error disk ticket detail page thread section tickets section internal notes Sub-help topic help topic features Application control white_list Patch Management child parent scheduled customized get to headers columns company restrict customer technician remote access list iOS devices field Reports iOS device APN Certificate MAC OS X options Linux block Comodo Client Communication (CCC) allow Comodo Client Security (CCS) network zones active component tray icon hide show packages additional install block port baseline installation package bulk implement restrict firewall endpoints security and communication global export virus import Database folders files define exclusions change staff admin rating check reassign assign permissions new role create for user of device enroll associated use how profile specific Removing Devices Uninstall windows profile Configuration templates latest version clients comodo file ratings monitoring custom All Devices Ratings Track widgets Agent valkyrie malware files Kill chain report automated establishing endpoint remote session Users prevent Android organization windows assets Mac OS billing identified threats Sort Closed inside Program executed containment service desk remote control Locally runs update scan antivirus SLA Business Hours control CCS Password access Client Auto Specific Device Response Application Third party Status View Logs intended devices alert fails Company Information Configure Verdict Patch Procedures Executable Comodo Internet Security ITSM Analysis Command Line Heuristic Filter Unrecognized Trusted File Rate Malicious Purge Calendar Device Exclusion USB Admin Panel Settings ticket Default system-wide Specific Path Details Monitor Multi Set Currency Connected Who Quick Actions Comparison Version Enterprise Managed Service Provider C1 Portal Remote management Comodo Remote Control ticket management staff panel assign tickets

How to view logs of admin/staff actions in Endpoint Manager

Release Time
8822 times
Endpoint Manager Portal

Click 'Dashboard' > Audit Logs'

  • Endpoint Manager logs all actions taken on managed devices by admins and staff. These logs can be useful when troubleshooting issues.
  • Example logged actions include:
    • Add, update or remove users / user groups
    • Send password recovery mails to users
    • Add or remove devices / device groups
    •  Apply a security profile
    • Create or edit a profile
    • Package installations
    • Remote take-over sessions
    • Changes to containment settings
    • Remote file transfers
    • Auto-removal of old / duplicate devices
    • Remote execution of command line and powershell commands
    • Generate reports
  • Each log entry is accompanied with details such as the staff member who applied the action, the affected device, the action taken, and more.
  • Audit logs are maintained for up to a year for PCI-DSS compliance.

The logs screen shows activities in chronological order.

  • Staff - Username of the admin or staff member who performed the action.
  • Event Name - The action executed. Examples include user enrollment and update, device enrollment, profile update, remote installation of packages, remote take-overs, remote tools sessions and device removals.
  • Affected Object - The device, device group, profile, procedure or filegroup which was the target of the action.
    • Click the name to view more details about the item.
  • Old Value - The setting or value before the action was implemented.

            For example, if a Comodo package is remotely updated, the old version number of the package is shown here.

  • New Value - The setting or value after the action was implemented.

            For example, if a Comodo package is remotely updated, the version number of the new package is shown here.

  • Extra Info - Additional details about the action. These include devices on which the procedure was run, installation parameters, profiles applied/removed, malware quarantined,  scans run and so on.

            Script or patch procedures - Click 'Selected Devices' to view the devices on which the procedure was run.

  • Session ID - String that identifies the connection session between the device and the EM server during the action.
  • Log Creation Date - Date and time of the event.

Use the filters to view events of a specific type, events that affected a specific object, and more:

  • Click the funnel icon at the top right.

You can filter items by various criteria or search for specific events.

  • Component name – Select whether you want to view the events from the EM portal of from the Remote Control sessions handled by admins and staff.
  • Source – Select the category of objects affected by the actions for which you want to see the logs
  • Event name - Select the type of action
  • Affected object – Enter the label of the user, user group, device, device group, profile, procedure or file group affected by the event
  • Old Value – Type a value string to view events where that value was changed.
  • New Value - Type a value string to view events where that value was implemented
  • Extra info – Enter additional details about the actions for which you want to see the logs.
  • Session ID – Enter the connection session identification string of a device to view only the actions executed during that session

Select your filter criteria and click 'Apply'.

Generate Log Reports

You can generate a log report for up to the past 90 days.

  • Click 'Dashboard' > 'Audit Logs'.
  • Click the funnel icon to filter which records are included in the report.
  • Click 'Export' above the table then choose 'Export to CSV'.


  • Go to 'Dashboard' > 'Reports' to download the report.
  • See this page for more advice on reports.