Xcitium Client Security (XCS) what test Remote Control by ITarian RDS Server RDS EDR AEP csv access scope Comodo dialog box Windows UAC user access rights verification phone number password reset security code forgot password Android threat history generates alert lock device Android devices Mac OS devices mobile devices passcode Lock log SIEM log forwarding log storage log storage settings scan profile Parental control FLS file-lookup server internet access rights Real-time scan default profiles pre-configured profiles pre-defined profiles customize profile clone profile Clone unknown MAC profile Linux profile cloud-based service Maintenance Window maintenance analysis tool UFH check policy test policy Virtual Appliances DNS Resolver register invite graphs Dynamic IP Dome shield Integration O365 Comodo Office 365 removal tool CCS removal tool Comodo Secure Email Gateway subscriptions service Dome Antispam Valkyrie report info web Comodo SWG tutorial policy DLP PAC file iboss Bluecoat Websense Comodo Dome ICAP Dome Agent traffic URL C1 account SWG portal SSL Encrypted Traffic Dome Cloud enable widget chart endpoint dashboard file groups Rules exceptions Wi-Fi networks Wi-Fi setup security restrictions iCloud auto containment containment settings virtual file system sandbox environment client access control local configuration Comodo Client Security Rebranding Communication Client Rebranding security client re-brand Comodo Clients application rules global rules Portsets port sets Firewall ruleset rule set rulesets global proxy server global proxy antivirus settings Client Proxy remote control tool Firewall protection firewall settings configuration file export profile PowerShell VBS script Windows Standard Account Endpoint Manager Client Communication (EMCC) server security clients updates vulnerable security patches installed Client Communication Communication Client (CC) submission Communication Client tray icon script OS Patch Third Party Patch Installation Uninstallation Discovery additional package External Device Control external ITarian remote Windows device apps signed-in logged-in identify License wizard on-boarding local Comodo Client Security Mac devices Linux devices MSP customers EM profile Mac OS profile MAC OS X device user device configuration profile copy invoice enrollment Logging Settings SIEM tool external server Account Security mobile console EM device owners ownership remove MAC third party application remote uninstallation software inventory duplicate Name Master Image Golden Image Bulk Installation Package Windows Operating Systems summary information local time External IP address OS summary Devices list MDM profile iOS push certificate create APNs Apple account portal APN Apple Push Notification search bar filter options customer device group group membership managed device trust rating old duplicates removal device name MAC address MSP (Managed Service Provider) Versions Marketing & Sales Customer Relationship Management (CRM) Enroll New Device New Ticket quick actions bar release notes security status activity status profile status Sales funnel Secure Internet Gateway application launch Two factor Time zone Language Lockout time Change Password tokens device enrollment User Groups Manage Profiles User List Management customer report customer assessment customers End-User forms auto response attachments time entry address support User Directory scripts Knowledgebase canned Banlist announcements Hostname mail delivery CommandLine Power Shell PowerShell interface File Explorer Commands Interface Remote devices Remote Tools Paranoid Mode Training Mode Custom Ruleset Safe Mode The charging flow edit contracts Charging Flowchart Global Asset Rates Charging Plans Contracts charges calculated Remove role Edit a role staff interface Exclusions data loss prevention (DLP) network discoveries ITarian Remote Access Tool Tarian Remote Access Tool inactive devices Device removal settings Portal Set-up Malware File Name Security Sub-System communication client UI settings Communication Client Tray remove a department ticket submission configure department synchronize department submit ticket distributing Bandwidths client updates device management Bandwidth conservation malware activity virus scope autoruns Proxy servers fallback flag Inactive discovered devices SNMP Apple Device Enrollment Program set up service explorer manually deploy Comodo EDR agent parent process multiple ticket selection selected tickets security events folder transfer discoveries network management remote folder TLS TLS1.2 pci dss pci compliance ITarian Portal Endpoint Manager vdi environment vdi clone environment instant clone documentation vendor notice security dashboard events resolution remote tool partner onboard unknown file hunter TLS Encryption procedure parameters pass profiles history performance metrics real time remote endpoints download browse service URL Security Components system Global Software Inventory 2 minutes Integrate intagrate Active Directory Portable Interception SSL enable reporting Rule Threat Protection Rule Advance spam Customize archived outgoing incoming administrator validate domains add Antispam type PCI data loss Location Network information start software session extensions appoinments resource connection computers Comodo Rescue Disk infected opportunity opportunities custom relationship management quote COMODO-CRM protect mac device email notifications registry COM Quarantined point system restore msi contained applications processes security client events Release date department registration particular os section Two Factor Authentication Login interface dashboard report generate Direct Download Link One drive Google drive HIPS mode cleanup automatic suspicious suspicious certificates shellcode injection detect Elevated Access system user access default charging groups move current malware list store push IP address ip installer acronis auto-remediation server machine icon Product Logos rebrand backup Device Control data Chromoting WebRTC ports Protocol skip offline manual time entries ticket assignee Help Guide Tour schedule Reschedule appointment unknown application protection Virtual Desktop Local Verdict server manage calculation cost configuration charging SD contract prepaid hours products classification inventory analyze Device list OS patches global search bar Tool bar Windows Defender Security Center file group white Citrix record SPF work billable time onsite email template template variables emails Gmail SMTP disable Add collaborators admin action Audit logs feature requests submit vote remotely Reset proxy swg secure web gateway dome error disk ticket detail page thread section tickets section internal notes Sub-help topic help topic features Application control white_list Patch Management child parent scheduled customized get to headers columns company restrict customer technician remote access list iOS devices field Reports iOS device APN Certificate MAC OS X options Linux block Comodo Client Communication (CCC) allow Comodo Client Security (CCS) network zones active component tray icon hide show packages additional install block port baseline installation package bulk implement restrict firewall endpoints security and communication global export virus import Database folders files define exclusions change staff admin rating check reassign assign permissions new role create for user of device enroll associated use how profile specific Removing Devices Uninstall windows profile Configuration templates latest version clients comodo file ratings monitoring custom All Devices Ratings Track widgets Agent valkyrie malware files Kill chain report automated establishing endpoint remote session Users prevent Android organization windows assets Mac OS billing identified threats Sort Closed inside Program executed containment service desk remote control Locally runs update scan antivirus SLA Business Hours control CCS Password access Client Auto Specific Device Response Application Third party Status View Logs intended devices alert fails Company Information Configure Verdict Patch Procedures Executable Comodo Internet Security ITSM Analysis Command Line Heuristic Filter Unrecognized Trusted File Rate Malicious Purge Calendar Device Exclusion USB Admin Panel Settings ticket Default system-wide Specific Path Details Monitor Multi Set Currency Connected Who Quick Actions Comparison Version Enterprise Managed Service Provider C1 Portal Remote management Comodo Remote Control ticket management staff panel assign tickets

How to enroll MAC OS X devices to Endpoint Manager

  • This article explains how to add Mac OS devices to Endpoint Manager.

  • Once added, you can remotely deploy configuration profiles for various device settings and implement antivirus protection.

MAC devices can be added either with or without installing the Endpoint Manager profile.

  • Apple only allows one portal to use the protocol which manages devices. This causes issues with customers who want to use Endpoint Manager in conjunction with another management platform.

  • 'Profile-less' enrollment lets you use Endpoint Manager to manage security while using another platform for general Mac management.

  • However, you cannot manage the following items if you choose 'profile-less' enrollment:





  • You can choose whether or not EM profile is installed along with enrollment while adding the device for a user.

  • Prerequisite - You need an Apple Push Notification (APN) certificate on your EM instance if you wish to manage Mac devices by applying MDM profile. See this wiki if you need help to do this. 

Enrollment involves the following steps:

Note - You need to add users (device owners) before you can enroll their devices. Please see this wiki if you have not yet added users: 

Enroll user devices to Endpoint Manager

  • Login to ITarian

  • Click 'Applications' > 'Endpoint Manager'

  • Click 'Users' > 'User List' on the left

  • Select the users for whom you want to add devices then click 'Enroll Device'


  • Click the 'Add' button  on the menu bar then 'Enroll Device'.

The device enrollment wizard starts:

Step 1 - Device Options

Select Device

  • Choose 'Other device'

Specify User

  • Any users you selected earlier are listed in the 'Specify User' box

  • You can add additional, existing users by simply typing their email address in the box. Endpoint Manager will auto-suggest users that have already been created.

  • Create New User – Click if you want to add a new user to Endpoint Manager. You cannot add devices unless you have first added the users that own them. The add-user process is explained here.

Click 'Next' to proceed to step 2.

Step 2 – Enrollment options:

Select Operating System of the Device

  • Choose 'macOS'

Select Enrollment Type

EM uses two clients:

  • Communication Client (CC) - Connects the device to Endpoint Manager for central management. It is mandatory to install this client.

  • Comodo Client - Security (CCS) - This is the security software that provides antivirus protection. It is optional to install this client.

  • Choose whether you want to only install CC, or both CC and CCS.

    • Enroll and Protect - Installs both CC and CCS.

    • Just Enroll - Installs only the communication client (CC). You can remotely install CCS at a later time.

Select Method

Choose whether or not MDM profile from EM should be installed on the device along with the enrollment.

  • With MDM profile (recommended) - Installs both the communication client and the Endpoint manager configuration profile. You can use the full suite of Endpoint Manager tools on your devices

  • Without MDM profile - Installs only the communication client for connection to EM. 'Profile-less' enrollment lets you use Endpoint Manager to manage security while using another platform for general Mac management.

Device Name Options

  • Do Not Change - The device’s existing name is used to identify it in the Endpoint Manager.

  • Change - Enter a new device name.

Click 'Next' to proceed to step 3

Step 3 - Installation Summary

  • Review your choices so far:


  • Click ‘Back’ or 'Change Configuration' (top-right) to revise your choices.

Click 'Next' to proceed to step 4

Step 4 - Installation Instructions

The final step is to send the enrollment emails to the device owners:

  • Send To Email - Click to send enrollment mails to users with the settings you choose in steps 1, 2 and 3.

Tip: Alternatively, you can copy the link and forward to the user through any out-of-band communication method.

  • Click 'Finish' to exit the wizard

An example email is shown below:

Install the client package

  • Users must open the mail on the endpoint itself.

Download and install the client

  • Open the mail on the target device and click the enrollment link. This starts the setup wizard.

  • Click the 'Download macOS Installer' button and save the file:


The EM client setup package file gets downloaded.

  • Open the file to install the communication client.

  • Follow the wizard to complete the installation.

If the package has been configured to install the EM profile, the device profiles screen appears when installation is complete:

  • After installation, the communication client will connect to the Endpoint Manager and enroll the device.

  • Comodo Client Security (CCS) will also be installed if you included it in the setup process. If not, you can remotely install CCS later, after device enrollment. See this wiki if you need help to install CCS on the device.

  • Any Endpoint Manager profiles assigned to the user will now be applied to the device.

  • If no profiles are assigned to the user, then the default Mac OS profiles are applied to the device.

  • The device can now be remotely managed from the EM console.