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How to run virus scans on devices from the security sub-systems menu

Release Time
12/03/2019
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none
Category
Security Sub-System
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Click 'Security Sub-Systems' > 'Antivirus' > 'Device List' tab

  • The ‘Device List’ shows all managed endpoints on your account along with their virus scan status.
     
  • You can also manually run virus scans on target devices, update the virus database, and clean infected endpoints.
     
  • Note. This area lets you run on-demand scans only. If you want to set up a scheduled scan instead, then please configure the ‘Antivirus’ section of the device profile.
     


Open the device list

  • Log into ITarian
     
  • Click ‘Applications’ > ‘Endpoint Manager’
  • Click 'Security Sub-Systems' > 'Antivirus'
  • Click the 'Device List' tab
     
  • Select the devices you want to scan. They can be a mix of operating systems.
     
  • Click the ‘Scan’ button, then choose the type of scan you want to run:


 

You can choose from the following types of scan:

  • Full Scan - Scans every local drive, folder, and file on the device. The scan also covers any connected devices like USB sticks and external storage drives.
     
  • Quick Scan - Scans critical areas of the device which are often targeted by viruses, rootkits, and other malware. Areas scanned include important files/folders and registry keys,  system memory, auto-run entries, hidden services and boot sectors.
     
  • SD Card Scan - Scans all files on secure digital (SD) memory cards attached to Android devices.
     
  • File Rating Quick Scan - A cloud-based scan to determine the trust level of files on the device. The 'Quick’ scan checks the rating of files in commonly infected areas.

    The possible file ratings are:
     
    • Trusted - The file is safe to run on the device.
       
    • Bad - The file is malware and should be removed or quarantined.
       
    • Unknown - No trust rating is available for the file. Under normal conditions, ‘Unknown’ files are run in the container until their trust rating has been established.

The scan will commence immediately after you select the scan type. Scan progress for each device is shown in the 'Last Scan State' column.

You can also take the following actions from this interface:

  • Protective Action - Applies to infected devices only (see the ‘Malware Status’ column’). This button lets you remove, ignore or quarantine all sources of infection on selected devices. The action you choose here applies to every piece of malware of the device. Alternatively, click the ‘Infected’ link to deal with each piece of malware separately.
     
  • Update Antivirus Database - As the name suggests, these buttons lets you install the latest virus database on all selected devices.

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