How to start a connection in Itarian Remote Access

• ITarian Remote Access is a peer-to-peer communication tool that uses the secure RTP protocol to remotely connect to managed endpoints. The tool uses standard technologies and protocols so no additional software or hardware is necessary.
   
• The product is free of charge and can be downloaded from https://remoteaccess.itarian.com/
   
• ITarian needs to be installed on both the admin and target computers to effect a connection.

Connect to remote devices

• Download and install Itarian Remote Access if you haven't done so already
   
• Make sure your client also installs ITarian on their computer
   
  • After installation, ITarian automatically generates an ID number and password
     
  • These items are shown on the ITarian home screen
     
  • Get your client to send you these details. You will need them to connect:
     

• Next, open ITarian on your computer then click 'Start Connection'
   
• Enter your client's ID and password then click “Connect”:
   

• Your client will receive a connection request which they must allow:
   

• After accepting, the remote endpoint shows a dialog box containing details of the connection:
   

• You can now access the remote machine to perform tasks as required
   
• Click here to start using the menu tools to manage your visual experience.