Process in brief
Gray - Device is not reachable. The connection may be down or the endpoint is switched off.
Blue - Slow connection. The device is connected but commands and messages may take some time to execute since the endpoint is busy.
Green - Good connection. Commands should be executed in real time.
Grey - Outdated clients. Comodo Client Communication (CCC) and/or Comodo Client Security (CCS) require updates.
Green - The endpoint is secure. All installed components are up and running.
Red - The endpoint is at risk. A security component (AV, FW or Containment) may have been disabled by the user.
Amber - The endpoint needs attention. The endpoint may need to be re-started after installing CCS.
Blue - CCS is running in 'Silent Mode'. Alerts and notifications are suppressed on the endpoint. This is useful if the user does not want to be interrupted when, for example, they are running a full-screen presentation. Protection remains running while in this mode.
Yellow Triangle - Communication with CCS on the endpoint has been lost.
There are three icons to indicate the status of the virtual desktop on the endpoint:
4 - The number indicates how many patches are available for the device. Click the number to view and manage the patches. See View and Install Windows and 3rd Party Application Patches for more details.
- No patches required. All patches are up-to-date.
- Critical patches are available. The number to the right shows how many are pending. Click the number to view and manage them.
- Optional patches are available. Click the number to the right to view and manage the patches.